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住宿卷使用介紹及問與答

住宿卷使用介紹及問與答
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品味玩家優勢
Advantages of Just Tour

● 提供您快速,方便的訂房通道~品味玩家住宿券。
   Offer you fast, convenient passages of making reservations ~ Just Tour Accommodation Coupon.
● 品味玩家有15年訂房經驗,處理過13萬筆以上訂房。
   Tasty Player has had experiences of making reservations for 15 years and dealt with more than 1 hundred 30 thousand reservations.
● 配合的每家飯店均有提供保留房。
   Each cooperative hotel has offered reserved rooms.
● 住宿,用餐,泡湯,休閒育樂四合一券,使用性方便 ●(嚴選優質的住宿飯店.餐廳.電影院.泡湯等產品)。
   Easy to use all-in-one coupon of accommodation, dining, hot spring, leisure and recreation(Carefully selected accommodation, restaurants, movie theaters and hot spring, etc., products of high quality)
● 訂房單一窗口專屬訂房服務人員,可一次處理連續訂房,90分鐘內即可收到訂房狀況。
   Exclusive staff of reservation service of One-Stop reservation can deal with continuous reservations at a
   time, and you can get reservation conditions in 90 minutes.

● 每年不定期促銷方案。
   Annually nonscheduled promotional programs
● 住宿券2018.11.20起由陽信商業銀行全額信託使用期限15年,絕對保障消費者權益。
  Accommodation coupon is fully trusted by SUNNY bank and effective period is 15 years,absolutely protecting consumers’ rights.
● 使用時須依當年度住宿資料表使用。
   It needs to be used according to accommodation sheet in that year.

訂房方式(快速,方便)

Reservation Methods (Fast, convenient)

● 步驟1(計畫旅遊/用餐)   →上網查詢索取品味玩家手冊参考內容。
   Step 1 (Plan a trip/dining) → Surf the Internet, search and ask reference contents in Just Tour manuals. (more than 81 hotels to choose in the whole province.)

 步驟2(預約訂房/訂餐)
    →訂房:打電話至品味玩家訂房中心,並主動告知住宿券券號。
    →訂餐:事先打電話至該餐廳直接訂位即可。

   Step 2 (Make reservations for rooms/meals)
    → Rooms : Call Just Tour reservation center and inform number of accommodation coupon actively.
    → Meals : Call the restaurant in advance and make reservations directly.

 

● 步驟3(持券住宿/用餐/泡湯/看電影)
   →住宿:訂房確認後,於住宿日持券前往飯店櫃檯即可享受悠閒假期。
   →用餐:訂位確認後,於當日持券前往餐廳即可享受用餐。

   Step 3 (Hold coupon to get accommodation/have a meal/soak in hot spring/see a movie)
   → After confirming reservation for rooms, hold coupon and go to front desk on accommodation date, then enjoy leisurely vacation.
   → After confirming reservation for tables, hold coupon, go to restaurants on that day and enjoy having a meal.



●  取消住宿或更改日期,請於住宿前4天提出變更,遇特殊飯店取消規定依該飯店規定為準。
 
  Please change your action 4 days before accommodation if cancelling accommodation or changing date. If you encounter special hotel’s cancelling provisions, in accordance with the provisions of that hotel.
 

品味玩家住宿券張數介紹

Introduction of Sheet of Just Tour Accommodation Coupon
住宿券/正面Accommodation Coupon/Front

住宿券/背面Accommodation Coupon/Back

● 住宿券:每券為一單位,以『張』計算,可分為A、B半券使用。
   Accommodation Coupon: Each coupon is a unit, calculated in “sheet”, divided into coupon A and B to use.
● 使用範圍:使用於提供住宿、餐飲、電影票、泡湯券。【請參閱住宿飯店資料表】
   Range of Use: Use of offering accommodation, food and drink, movie tickets, coupons of hot spring.【Please refer to the accommodation sheet】
● 票券無使用期限:使用時須依當年度住宿資料表為主。【網址:www.vip666.com.tw】
    ***使用品味玩家券如產生差額,恕無法退費或折抵現金及物品***
   Coupons with No Expiration Date: Use them in accordance with the accommodation sheet in that year.【Website: www.vip666.com.tw】
    ***If there is balance when using Just Tour coupons, sorry not to refund money or give money and goods as offset.***

   住宿券【1張】即 (A券+B券) 總面額為1500元,半張【0.5券】為750元。
   Accommodation Coupon【1 sheet】(Coupon A + Coupon B) total amount is NTD$1500, half sheet【0.5 sheet】is NTD$750.


● 飯店表格內的數字若指需使用的住宿券張數,例如『1.5』表示需要1全張+半券(0.5張) =房價優惠NT$2,250元。
 
 Numbers in hotel’s form mean needed sheets of accommodation coupon.
   For example,『1.5 』show needed 1 sheet + (0.5 sheet) half coupon = the meaning of preferential accommodation fees NT$2,250.


● 住宿均依房型含早餐及服務費。
   
All accommodation includes breakfast and service charge according to types of room.
 
 

※依房型含早餐 The breakfast is included according to room type.

●  如表格所示:住宿平日豪華雙人一間需要使用1.5券。(含2客早餐及服務費)
In the form:It shows that need to use 1.5 sheets for staying in a luxury double room on week day. ( Including 2 portions of breakfast and service fee.)

●  表格中紅色圈圈中數字代表贈送電子禮金之金額,如為200元,贈送電子禮金有2款可選擇:品味玩家APP點數(無使用期限)或熊貓外送美食金(有使用期限)。
The number within the red circle in the form represents the amount of e-cash awarded. For example, means NT$200. There are 2 options for obtaining the e-cash: points on Just Tour APP (without a deadline) or a Foodpanda coupon (with a deadline).

●  贈送方式為住宿後隔月月底APP發送或簡訊發送,故請在訂房時確認電子禮金品項,確認後不得變更品項。
E-cash awarded will be sent to your mobile phone at the end of the month following the month of your hotel stay. Please choose an option for obtaining the e-cash when you book a room. You are not allowed to change your option once you confirm.

Q&A
Question and Answer

● Q:表格內1.5或2或2.5代表意思為何?

   Q: What does it mean about 1.5 or 2 or 2.5 in the form?
A:此為住宿該房型應使用的品味玩家張數1.5張,代表該房型需使用一張(A+B券)+半張(A或B券)=1.5
   張的意思,所有房間依房型含早餐及服務費。

   A: This is the amount of sheet for 1.5 sheets that should be used for staying in the room type. It means that it needs to use a sheet of (Coupon A+B) + half of sheet of (Coupon A or B)= 1.5 sheets for the room type and all of rooms including breakfast and service fee according to room type.
● Q:表格內代表意思為何?
   
Q: What does it mean about in the form?
♦ A:表格中代表贈送電子禮金之金額為200元,贈送電子禮金有2款可選擇:品味玩家APP點數(無使用期限)或熊貓外送美食金(有使用期限)。贈送方式為住宿後隔月月底APP發送或簡訊發送。
   A: in the form represents the amount of e-cash awarded; There are 2 options for obtaining the e-cash: points on JustTour APP (without a deadline) or a Foodpanda coupon (with a deadline). E-cash awarded will be sent to your mobile phone at the end of the month following the month of your hotel stay.
● Q:使用品味玩家券訂房可以直接打到飯店嗎?
   Q: Could it call the hotel directly when using Just Tour coupon for making a reservation?
♦ A:使用品味玩家訂房一律需透過品味玩家客服中心訂房預約,訂房專線07-386-2488,0800235235
      客服時間08:30~20:00(週一至週六) ,非品味玩家上班時間可至官網填寫需求表單,由客服上班日回覆。

   A: It should reserve rooms through customer service center of Just Tour when using Just Tour for making a reservation; reservation Tel.: 07-386-2488,0800235235 08:30~20:00 (Monday to Saturday) you can fill in the demand  form on the website in nonbusiness hours of Just Tour and it will be replied by customer service on working days.
● Q:使用品味玩家券如何訂餐?
 
 Q: How to reserve meal when using Just Tour coupon?
♦ A: 使用品味玩家券訂餐,無需透過品味玩家,電洽餐廳訂位完成,依預訂時間前往用餐即可。
   A: It is no need to reserve meal through Just Tour when using Just Tour coupon for reserving meal. You just call restaurant to complete reservation then go there according to reserved time.
● Q:使用品味玩家券可以看電影嗎?
   Q: Could it see a movie when using Just Tour coupon?
♦ A: 使用品味玩家券看電影,可直接至有配合的影城,持半張券A券或B券兌換2張電影票及2份套餐。
   A: You can go to the cooperated cinema directly to exchange half of sheet of Coupon A or Coupon B for 2 movie tickets and 2sets of meal when using Just Tour coupon for seeing movie.
● Q:使用品味玩家券純泡湯使用方式為何?
   Q: What is the using method when using Just Tour coupon just for soaking in a hot spring?
♦ A: 使用品味玩家券純泡湯,可直接至有配合的溫泉旅店,持券兌換泡湯券即可使用。
   A: You can go to the cooperated hot spring hotel to exchange coupon for hot spring ticket when using Just Tour coupon just for soaking in a hot spring.
● Q:當手上品味玩家券不足時,如何加購?
   
Q: How to purchase the Just Tour coupon when it is not enough?
♦  A: 可電洽品味玩家,由客服人員告知匯款帳戶匯款即可,匯款後由品味玩家將券郵寄掛號給予。
   A: You can call Just Tour and the customer service will inform you about the remittance account to remit, after that, the coupon will be sent with registered mail by Just Tour.
● Q:使用品味玩家券可以参加團體一日遊?
 
 Q: Could it participate a group day trip when using Just Tour coupon?
♦ A:只要参加人數滿35~40人即可依客制安排一日遊景點行程規劃。
   A: It can arrange customized trip planning of a day trip as long as there are at least 35~40 people for participation.

品味玩家洽詢方式
Just Tour contact way

● 訂房專線:(07) 386-2488,0800-235-235
  Reservation Tel.: (07) 386-2488,0800-235-235
● 訂房時間:08:30~20:00(週一至週六),非品味玩家上班時間可至官網填寫需求表單,由客服上班日回覆。
  Reservation Time: 08:30~20:00 (Monday to Saturday) you can fill in the demand form on the website in nonbusiness   hours of Just Tour and it will be replied by customer service on working days.
● 客訴緊急處理電話:0800-03-03-03
  Emergent Tel. of customer complaints:0800-03-03-03
● www.vip666.com.tw  品味玩家官網
   www.vip666.com.tw  Website of Just Tour.

 
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